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Ukrsotsbank Factsheet

When carrying out a transaction abroad or Internet payment on foreign websites the amount of writing-off depends on the card account currency, settlement currency (US dollar or euro**), international payment system (IPS) and currency of transactions (the currency in which cash withdrawals or payments for goods and/or services are conducted abroad or in the Internet).

Account currency Currency of transactions
Hryvnia US Dollar Euro Other currency
Hryvnia NOT convert* Bank’s exchange rate Bank’s exchange rate

Currency of transactions is converted into currency of settlements by IPS** according to IPS’ exchange rate, then in hryvnia according to bank’s exchange rate

US dollar Bank’s exchange rate NOT converted

Euro is converted into hryvnia according to bank’s exchange rate, then hryvnia in dollar according to bank’s exchange rate

Currency of transactions is converted into currency of settlements by IPS** according to IPS’ exchange rate, then in US dollar according to bank’s exchange rate if it’s necessary

Euro Bank’s exchange rate

US dollar is converted into hryvnia according to bank’s exchange rate, then hryvnia in euro according to bank’s exchange rate

NOT converted

Currency of transactions is converted into currency of settlements by IPS** according to IPS’ exchange rate, then in euro according to bank’s exchange rate if it’s necessary


* If transaction is conducted in Ukraine via Ukrainian bank-acquirer, except transactions using the services of DCC and MCP ***. If the account currency and transaction currency - UAH, but the trader is served through the non-resident bank (usually web-sites of Ukrainian representative offices of international companies), the financial write-off will be performed in euros or US dollars using the bank exchange rate.

** for VISA cards the settlement currency is US dollar for transactions in all currencies except euro. If the transaction is in euro, settlement currency is euro. For MasterCard cards the settlement currency is euro for transactions in all currencies except US dollar. If transaction is performed in US dollars, settlement currency is US dollar.

During transactions (payments or cash withdrawals) abroad the write-off from your card account is held in two stages:

1. In the moment of transaction the required amount is blocked on your account, this amount is determined by commissions, IPS’ exchange rate and bank’s exchange rate at the time of the transaction. This amount is considered when calculating the balance on the card account and is indicated in the SMS-message which you receive as a result of transaction.

2. The write-off on the card account is performed during the 1-15 days after the transaction, and is carried out considering commissions, IPS’s exchange rate (Visa here and MasterCard here) and bank’s exchange rate on the day of the funds write-off. The date of blocking funds on the account and the settlement date are determined by payment system and do not depend on the bank.

A difference between the written-off amount and blocked may happen because of the difference between the date of blocking and the date of actual write-off and change in the exchange rate

While traveling to Europe, where the payment currency  is euro, it’s recommend to have Visa or MasterCard payment card in euro. For traveling to countries where the currency differs from the euro and the US dollar, it’s recommended to open Visa cards in US dollars or MasterCard cards in euro. When traveling to countries where payment currency is US dollar, it’s recommended to have Visa or MasterCard card in US dollar.

Example

You pay with card in UAH in Istanbul, where the official currency is the Turkish lira. In this case the currency of the card account, the IPS’ currency and transaction currency differ from each other. Conversion will be performed as follows:

1. Amount in Turkish liras will be converted at the rate of IPS’ exchange rate into IPS’ currency - USD.

2. Amount in USD will be converted into UAH at Ukrsotsbank exchange rate.

The necessary amount, subject to bank commissions in UAH is blocked on your account at the moment of paying with the card. Then during the 1-15 days after the transaction the actual transfer of funds from card based on commissions, IPS’ exchange rate (Visa here and MasterCard here) and bank’s exchange rate on the day of write-off on card account is done.

The commission for currency conversion on Ukrsotsbank card accounts is stated in the bank’s tariffs .

The bank conversion rates for writing-offs from card accounts are set on daily basis, published on the website of the bank and may differ from the official rate of NBU, IPS and/or commercial bank rate on cash transactions in foreign currencies.

*** DCC (Dynamic Currency Conversion) and MCP (Multi-currency pricing), also known as currency using on the customer's choice - a financial service that offers commercial and service companies (not payment systems and banks) in some countries abroad, which allows cardholders to see prices and pay bills in the currency of their choice or currency of the issuer (UAH). The bank, which serves store/online store, converts hryvnia into currency on its side at his own rate, and payment via banks-acquirers is performed in foreign currency -US dollars or euros, and the funds converted according to bank’s exchange rate will be written off from the customer's account. So, the amount actually deducted from customer may differ from what the customer sees when paying in a store because of exchange rate difference. The most often it appears in transactions conducted at sites of airlines, hotels, etc., with offices in Ukraine, but which are served by non-residents and foreign banks- non-residents.




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20.07.2018 Bid Ask
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20.07.2018 Write-off Return
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Calls from fixed and mobile networks in Ukraine are free of charge.

The callback service for mobile calls.

Number to be used for calls from mobile number within Ukraine for Vodafone, Kyivstar, lifecell subscribers.

Rates according to tariff plan used by user.

The callback service for mobile calls.

For international and domestic calls.

The callback service for mobile calls.

Rates apply to the actual date of writing-off from the account and are close to the bank’s exchange rate while blocking the necessary amount at the time of the transaction fulfilment.
At first card account currency is stated, hereafter the settlement currency with payment system is indicated.
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